or
Bibliography for:
Approved 24 Jun 2024

System Maintenance and Testing of IT Systems (GIK2PB)

H3KCU (Autumn 2024, 50%, Day, Normal, Borlänge, Round 3, ORD)

Literature

  • AXELOS Limited. (2019). ITIL® Foundation, ITIL 4 edition (First edition, second impression.). Norwich: TSO (The Stationery Office). ISBN: 0113316070
    Book / Anthology
  • Articles are available electronically after course registration in the course room in the learning platform..
    Text

Reference literature

  • Thejendra B.S. (2014). Practical IT service management : a concise guide for busy executives [Elektronisk resurs] (2nd ed.). Ely, Cambridgeshire: It Governance Ltd. ISBN: 9781849285469
    Book / Anthology