Syllabus

Communication in an Intercultural Business Environment

Code
GFÖ36L
Points
7.5 Credits
Level
First Cycle
School
School of Culture and Society
Subject field
Business Administration and Management (FÖA)
This course can be included in the following main field(s) of study
No main field of study1
Progression indicator within (each) main field of study
1GXX
Approved
Approved, 19 September 2023.
This syllabus is valid from 19 September 2023.
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Learning Outcomes

Upon completion of the course, students will be able to:

  • explain and discuss some of the issues which can affect oral and written communication in intercultural business environments
  • use an intercultural communication model to analyse and critically evaluate their intercultural oral and written communication, and develop strategies for the future to better handle intercultural encounters
  • create presentations considering intercultural aspects
  • analyse a communication situation and adapt their communication style and form as required by the situation.
  • analyse a company’s publicly available communication for its suitability to an intercultural audience/reader and make recommendations in the form of a clear, concise and persuasive business report that take into consideration intercultural aspects.

Course Content

This course focuses on the practical and personal development of students’ intercultural communication.

The first module, Intercultural Competence, focuses on the development of students’ intercultural communication knowledge and skills which can be applied in the future when they are communicating orally and in writing within an intercultural business environment. Several intercultural aspects will be considered, such as face to face and online communication forms, reader and audience analysis, the structure of communication, language, formality and clarity. In the second module, Intercultural Communication Analysis, analyses of self-awareness and communication are discussed. In the third module, Project and Written Business Report, students complete a case study project with a persuasive business report.

 

Assessment

  • Active participation in seminars
  • Written assignments
  • Project and written business report

Grades

The grading scale used for the final course grade is U–VG.

To pass the course with distinction (VG), students must attain VG in Module 1, and at least one further VG grade in either Module 2 or 3.

Grades are reported as follows:

  • Module 1: Intercultural Competence - 2 Credits | U–VG
  • Module 2: Intercultural Communication Analysis - 2.5 Credits | U–VG
  • Module 3: Project with written Business Report - 3 Credits | U–VG

Prerequisites

  • General entry requirements. No knowledge of Swedish is required

Other Information

Overlaps GFÖ2FG

This course cannot be counted towards the same degree along with courses that have equivalent content.

If the student has received a decision/recommendation granting study support from Dalarna University because of a disability, then the examiner has the right to offer an alternative examination arrangement. The examiner takes into account the objectives in the course syllabus when deciding whether the examination can be adapted in accordance with the decision/recommendation.