Learning Outcomes
The overall aim of the course is that students acquire knowledge and understanding of system maintenance and testing of IT systems. The student will gain a deeper understanding of qualitative research methodology.
Upon completion of the course, students will be able to:
Knowledge and understanding
- Describe concepts and definitions regarding system maintenance and various system maintenance models
- Describe concepts and definitions regarding the testing of IT systems
- Discuss system maintenance processes from a management perspective
Skills and abilities
- Identify, select and apply test methods for testing IT systems
- Perform qualitative case studies
- Conduct an investigation in the form of project work within the framework of the course
- Present and discuss their own project work in writing and orally
- Conduct a structured literature review within system maintenance
Evaluation ability and approach
- Discuss and evaluate the application of the selected test method
- Critically examine the results and the scientific approach of investigations
- Evaluate and reflect on several scientific articles relating to the field of study
Course Content
The course deals with concepts, theories and methods for the organisation and management of system maintenance work and testing of IT systems. The course also includes knowledge of IT Service Management and IT processes (problems, change, configuration, service level, documentation and security). The course focuses on case studies and qualitative analyses in the project work.
Assessment
Seminar assignments (2.5 credits) project (3.5 credits) laboratory work (1.5 credit).
Forms of Study
Lectures, seminars, laboratory work, supervision and project work.
Grades
The Swedish grades U–VG.
Seminars U-VGProject work and laboratory work U-G
For a final grade of VG for the whole course, students must achieve VG in the seminar assignments.
Prerequisites
- At least 60 credits in the main field of subject Information Systems, including the course Research Methodology 7.5 credits and Business- and Systems Development 7.5 credits
Other Information
Replaces GIK2FD.
Make-up assignments and supplements to seminar assignments, labs and project reports must be submitted at the latest by the date stated in the study guide.
The course may be taught in English.