Contact and Visit Us

Visit us during our opening hours at the addresses below, or use our postal address to contact us by regular post: you can also call our switchboard. With questions related to GDPR, contact our Data Protection Officer and to request documents, contact the registrar.

We are moving – to the new Campus Borlänge!

On 20 June 2024, the former Campus Borlänge will permanently close its doors, after which visitors are directed to the Campus Falun reception until the new campus opens.

Welcome to the new Campus Borlänge in central Borlänge from 2 September: see the New Campus Borlänge.

Contact

  • Phone: 023 77 80 00
  • Opening Hours: Monday-Friday: 08.00–16.00
  • Email: support@du.se
  • Postal Address:
    Dalarna University
    791 88 Falun

Visit Campus Borlänge

Picture of new campus Borlänge
Archus

Sustainability and transparency have been important watchwords from the very outset in the design. With the new Campus Borlänge, central Borlänge has gained a new landmark. 

Discover Sweden’s most modern campus in central Borlänge! A creative, modern and flexible meeting place, the new campus will open its doors 4 September 2024. A hub for education and research, Campus Borlänge houses the School of Information and Engineering and the School of Culture and Society. 

Visiting Address: Stationsgatan 4, Borlänge

Campus Borlänge: main entrance (Google Maps)

Opening Hours Campus Borlänge

 

Main Outside Doors Monday–Friday: 07.30–18.00
Keycard and code access between 06.00 and 22.00
Reception, Helpdesk and Switchboard Monday–Friday: 08.00–16.00
Support Services: Digital Learning Environments Monday–Friday: 08.00–16.00
Supportcafé on Zoom
University Library

Visit the library webpage for current opening hours/changes to opening hours

Visit Campus Falun

Campus Falun is located in Falun’s most sport-intensive area, with the national arena for cross-country skiing and ski jumps right on its doorstep, and indoor sporting arenas within a short walking distance. The campus features a modern study environment and an impressive library for meetings, studies, and public events.

Campus Falun houses the School of Teacher Education, the School of Language, Literatures and Learning, and the School of Health and Welfare. It is also equipped with one of Sweden’s best-equipped labs for sports physiology. In the former soldier barracks area, Regementet, you can find the Mediehuset, which is where the University’s media programmes are taught.

Visiting Address: Högskolegatan 2, Falun

Campus Falun: main entrance (Google Maps)

Campus Falun (maps)

Visiting Address Mediehuset: Kaserngården 15, Falun

Mediehuset, Campus Falun (Google Maps)

Opening Hours Campus Falun

 

Main Outside Doors 
(also applies to Mediehuset) 

Monday–Friday: 07.30–17.00

Keycard and code access possible, 24 hours a day

Reception, Helpdesk and Switchboard Monday–Friday: 08.00–16.00
Support Services: Digital Learning Environments Monday–Friday: 08.00–16.00
Supportcafé on Zoom
University Library

Monday–Friday: 08:00–20:00 (not staffed 18.00–20.00; open with keycard)
Saturday 10.00–16.00 (not staffed, open with keycard)

Visit the library webpage for up-to-date information about opening hours

2024 Changes to Opening Hours: Reception and Helpdesk

You can find information about changes to regular opening hours due to holidays and dates of celebration in the Swedish calendar.

Date Opening Hours
29 May

Reception Borlänge: 08.00-11.30 and 12.00-16.00
Reception Falun: 08.00-10.00 and 13.00-14.00

Switchboard: 08.00-09.00
Support Services: 08.00-11.30 and 12.30-16.00

31 May 08.00-17.00
6 June National Day CLOSED
21 June Midsummer's Eve CLOSED
24 June - 18 August

09.00-13.00

1 September

13.00-17.00 

For questions regarding registration only

1 November All Saints' Day 08.00-12.00
24 - 26 December Christmas CLOSED
27 and 30 December Christmas 10.00-15.00
31 December New Year's Eve CLOSED

For detailed information about Swedish traditions, visit Celebrating the Swedish Way.

Parking

Free parking for visitors is available at both Campus Borlänge and Campus Falun. Write down your car’s registration number in the visitor list at the reception desk at both campuses. Students can get a parking permit at the Campus Falun reception. This should be placed so that it is visible in the front windshield. The free permit is valid for one semester. If you visit the Mediehuset, display your parking card (P-skiva): that way, you can park at no cost for up to 4 hours.

Travel

  • By car: about 15 minutes between campuses. 
  • By bus: direct buses run every 20 minutes between the two campuses. Buses between Borlänge and Falun go every 10 minutes.
    The bus stops near Campus Falun are Högskolan Lugnetleden and Högskolan Svärdjögatan.
    The bus stops near Campus Borlänge are Borlänge centrum, Borlänge resecentrum (travel centre).
    See Dalatrafik timetables
  • By train: trains between the Borlänge and Falun train stations take about 15 minutes. It takes about five minutes to walk from the Borlänge train station to the campus in Borlänge; it takes about 20 minutes to walk from the Falun train station to the campus in Falun.

Invoices

E-Invoices

A new law states that Dalarna University can no longer accept paper invoices.

To invoice Dalarna University, you will need to use:

Detailed Information about E-Invoicing Dalarna University (pdf)

PEPPOL Format: 0007:2021002908

E-Invoice Format: SFTI Svefaktura

Our Number (Identity) (GLN): 7300009068289

Organisationsnummer: 202100-2908

Bankgiro: 5050-2665
IBAN: SE 6612000000012810117632
BIC/SWIFT: DABASESX
Momsregisteringsnummer (tax registration number): SE202100290801

If you have any questions, email: ekonomisupport@du.se

Request Public Documents

According to the principle of public access, you have the right to access information at the University – this includes access to documents that are sent to or from the University, or that are drawn up here. However, a draft or personal minutes from a meeting are not normally considered public. Some public documents are covered by the rules of confidentiality, which makes them either completely or partly classified. Classified documents may not be shared. Anybody who is denied access to a document for reasons of confidentiality must be informed that he or she has the right to receive a written decision on this and that the decision can be appealed.

If you want to access public documents, you can contact the registrar: registrator@du.se.

Old documents are stored in the University’s archives. To access these, contact the Archivist: arkiv@du.se.

Copy Fees

According to the Avgiftsförordningen, Section 15, the University must take a fee to cover the cost of copying and printing public documents if the number of pages exceeds 10.

  • 0 - 9 pages: no fee
  • 10 pages or more: 50 kronor + 2 kronor/page for each additional page

There will also be a charge for the postage of packages weighing more than 20 grammes. Any other costs involved with postage (or other such service) will also be charged.

Processing of Personal Data

New data protection regulations (GDPR) came into force on May 25, 2018. For information about our processes at the University and for contact information, see Personal Data Protection (webpage).

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